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Contact

Reach the mirror desk at [email protected]. It is the only direct channel for mirror issues, broken links, or general questions about the portal. Include your operating system and browser version in the subject line to speed up troubleshooting.

What to write

Be specific. State exactly what you are experiencing. Say "mirror xyz.onion returns a 503 error" rather than "site is down." Provide timestamps in UTC where relevant. Attach screenshots if possible, but keep them under 500 KB. Short, clear messages get answered faster than long essays.

What not to write

Do not write about personal trading experiences on Nexus Market itself. This portal maintains the mirrors and links, not the marketplace. Do not ask for refunds or vendor disputes here, and do not mention cryptocurrency prices or market predictions. Stick to technical issues about link availability or verification.

Response time

Typical replies arrive within 24 to 48 hours. Urgent issues where all mirrors are down may get a response within four hours. Weekend responses can take longer. If you hear nothing after three days, send a polite follow-up with the original reference.